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Answers That Spark Clarity
Everything you need to know about our services, packages, and support at Soda.Looking for details about our offerings? We’ve got you covered. Explore answers about design services, ad management, eCommerce solutions, and more.
Soda is a digital services platform specializing in creative design, digital ad management, and eCommerce store development. We empower businesses to grow with streamlined and innovative solutions.
How can I subscribe to a service?
Simply visit our website, choose your desired service, and sign up. Our team will guide you through the onboarding process.
Can I get a custom package?
Yes! We understand every business is unique. Reach out to us, and we’ll tailor a package to your exact needs.
Which eCommerce platforms does Soda support?
We use Shopify as our ecommerce platform of choice.
What’s included in eCommerce solutions?
Our services include store setup, product uploads, user experience optimization, and payment/shipping integrations.
How many products can I upload monthly?
You can upload unlimited products per month, if you need us to upload items for you, it will depend on your package.
Does the service include app integrations?
Yes, we integrate your store with essential apps and tools to enhance functionality.
How can I pay?
We accept credit and debit cards through our secure payment gateway.
Can I cancel my subscription?
Yes, you can cancel anytime through your account or by contacting support.
Are there any hidden fees?
No. Our pricing is transparent, and everything is outlined in our packages.
Do you offer discounts for annual subscriptions?
Yes! Save more by choosing our annual billing plans.
How can I contact support?
You can reach us through email or our website’s "Contact Us" form.
What are your support hours?
Our team is available Sunday to Thursday, 9 AM to 5 PM (KSA time).
Do I get a dedicated account manager?
A dedicated account manager is available as an add-on service for any package. Contact us to learn more about adding this feature for seamless communication.
How can I submit a complaint or suggestion?
Send your feedback via our contact form or email. We value your input!
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